Какими инструментами пользовался на последнем месте работы

Инструменты, которые я использовал на последнем месте работы

Core Product Management Tools

Jira (Project Management & Issue Tracking)

• Использовал для управления backlog-ом и спринтами
• Создание user stories, epic-ов, задач
• Tracking progress через velocity и burn-down диаграммы
• Интеграция с GitHub (auto-linking PR-ов к задачам)
• Workflow: To Do → In Progress → Review → Done
• Плюсы: powerful, интегрирован везде
• Минусы: heavy, иногда slow, требует много configuration

Confluence (Documentation & Knowledge Base)

• Писал product spec-ы и PRD-ы
• Документация decision-ов (Architecture Decision Records)
• Sync notes из встреч
• Company wiki (как использовать tools, process-ы)
• Плюсы: хороший для documentation, team wiki
• Минусы: может быть disorganized если нет структуры

Figma (Design Collaboration)

• Работал с дизайнерами (они создавали, я смотрел)
• Прототипирование и wireframing
• Feedback на designs (comments в Figma)
• Component library (shared components)
• Плюсы: real-time collaboration, everyone can see
• Минусы: может быть heavy если много крупные файлы

Analytics & Metrics Tools

Mixpanel (Product Analytics)

• Tracking user behavior (какие features используют, когда, как)
• Custom events (important actions in app)
• Cohort analysis (comparing different user segments)
• Funnel analysis (где users drop off)
• Retention curves (D1, D7, D30)
• Плюсы: powerful, good for product questions
• Минусы: expensive, steep learning curve

Google Analytics (Website Analytics)

• Traffic analysis (where users come from)
• Device/OS breakdown
• Page performance
• Goal tracking (conversions)
• Плюсы: free/cheap, everyone knows it
• Минусы: limited for product-specific questions

Amplitude (Behavioral Analytics)

• Alternative to Mixpanel (colleagues preferred it)
• Journey analysis (how users move through product)
• AB testing insights
• Рекомендации (ML-powered)
• Плюсы: good UX, good for storytelling
• Минусы: pricey

Looker / Google Data Studio (BI & Dashboards)

• Creating dashboards for stakeholders
• SQL queries (я писал некоторые, но mostly analysts делал)
• Real-time metrics tracking
• Reports for C-level
• Плюсы: centralized, automated reports
• Минусы: требует technical skills

Segment (Data Integration)

• Collecting data from different sources
• Sending events to Mixpanel, Google Analytics, etc.
• Data validation
• Плюсы: centralized event tracking
• Минусы: another tool to maintain

Communication & Collaboration

Slack (Team Communication)

• Ежедневное общение с team
• Quick decisions (faster than email)
• Интеграции: Jira updates, analytics alerts, GitHub notifications
• Channels по team-ам (design, engineering, product)
• Плюсы: real-time, fast
• Минусы: noise, can be distracting

Google Docs (Documentation & Collaboration)

• Writing product specs together
• Shared notes in meetings
• Feedback from team (comments)
• Pluses: easy sharing, real-time collaboration
• Minuses: can be disorganized if not careful

Zoom / Google Meet (Video Calls)

• Weekly meetings with team
• User interviews (usually recorded)
• Customer calls
• 1-on-1s с team members

Notion (Personal Notes & Database)

• Личный database идей
• Meeting notes organization
• Product roadmap (private version)
• Pluses: flexible, can structure how you want
• Minuses: slower than Jira for project management

Research & Insights

Calendly (Meeting Scheduling)

• Scheduling user interviews
• 1-on-1s с team
• Customer calls
• Saves back-and-forth

UserTesting / Validately (User Research)

• Recording users using product
• Remote user testing
• Getting direct feedback
• Pluses: real user perspective
• Minuses: expensive, takes time to set up

Hotjar (Session Recording & Heatmaps)

• Watch how users interact with site
• Where do they click/scroll?
• Identify UX issues
• Polls for quick feedback
• Плюсы: visual, easy to understand
• Минусы: privacy concerns, slows page

SurveySparrow / Typeform (Surveys)

• NPS surveys
• Customer satisfaction (CSAT)
• Collecting feedback
• Плюсы: beautiful forms, easy sharing
• Минусы: low response rates

Development & Deployment

GitHub (Code Repository & Issues)

• Seeing what engineers are working on
• PR reviews (technical discussions)
• Issue tracking (sometimes used instead of Jira tasks)
• Плюсы: where code actually lives
• Минусы: can be noisy with technical discussions

Linear (Modern Jira Alternative)

• Some teams were considering this
• Faster, more developer-friendly
• Better GitHub integration
• Плюсы: modern, lightweight
• Минусы: newer, less mature

Vercel / Heroku (Deployment)

• Staging environment (where engineers deploy before production)
• I don't deploy, but I know where to check
• Monitoring production

Presentations & Storytelling

Keynote / Google Slides (Presentations)

• Quarterly business reviews (for C-level)
• Roadmap presentations
• Weekly team updates
• Pitch decks (for fundraising if needed)

Miro (Virtual Whiteboarding)

• Brainstorming sessions
• Story mapping (breaking down features)
• Design sprints
• Плюсы: great for async collaboration
• Минусы: can be chaotic if not organized

Loom (Video Recording)

• Recording product demos
• Explaining complex features
• Sharing async (people watch in their time)
• Плюсы: easy, good for storytelling
• Минусы: takes time to record/watch

Secondary Tools

Monday.com / Asana (Project Management Alternative)

• Some companies use instead of Jira
• Better for non-technical teams
• Better timeline/gantt views

Gong (Sales Intelligence)

• Recording sales calls
• Understanding what customers ask for
• Helping sales team
• Плюсы: insights from real customer conversations
• Минусы: expensive, privacy concerns

Product Pains (Competitive Intelligence)

• Tracking competitor features
• What's trending in industry
• Market research

Productboard (Feedback Management)

• Some companies use this
• Collect feedback from multiple sources
• Organize and prioritize
• Плюсы: centralized feedback
• Минусы: another tool to maintain

My Favorite Stack

For Product Decisions:

1. Mixpanel (data)
2. User Interviews (qualitative)
3. Jira (execution)

For Communication:

1. Slack (quick)
2. Google Docs (detailed)
3. Figma (visual)

For Strategy:

1. Google Sheets (planning)
2. Notion (ideas)
3. Miro (brainstorming)

Tools I Wish We Had Better

Product Analytics:

• Было сложно отвечать на вопросы типа "сколько users affected by bug?"
• Нужен был лучший search по users/events

Feedback Management:

• Support tickets, interviews, surveys — все в разных местах
• Хотелось бы все в одном месте

Roadmap Planning:

• Jira хороший для tracking, но not great for planning
• Wanted something more visual

Как я выбираю инструменты

1. Problem First — не выбираю tool потому что он popular
2. Team Fit — tool должен match team culture
3. Integration — хорошо ли работает с other tools?
4. Cost — стоит ли benefit от cost?
5. Learning Curve — насколько легко научить team?

Мой совет: не гонись за новыми tools. Лучше well-used старый tool, чем shiny новый tool что никто не использует.